FAQ: Getting Started with Tikkl
- Tikkl Accounts for Event Organizers and Event-Goers
- How to Create an Account on Tikkl?
- What Features Do I Get With My Tikkl Org Account?
- How to Customize My Org Microsite and Access Admin Panel on Tikkl?
- Can We Have Multiple Admins for Our Org?
- How Can I Add an Admin to My Organisation on Tikkl?
FAQ: Creating Events
- How can I create an in person event?
- How to create a virtual event?
- How to create a Hybrid event?
- How to create a conference, seminar campaign?
- How to create a webinar?
- How to create an event campaign?
FAQ: Ticketing
- How to add a ticket to my event?
- How to add an event for a campaign?
- Can I setup different ticket types like Early Bird Special, VIP, Student?
- What is a Season Pass or a combo ticket?
- Can I change the ticket sale end date after the sale ends?
- Why is my ticket type showing 'Not Yet' on the event ticketing page?
FAQ: Managing Event Sales
- What does the campaign Dashboard show?
- How to moderate a comment on my event page?
- Can I update the participant's name, email id and postal address?
- Where can I check the daily and weekly status of my event (tickets sold, attendees, emails)?
- How do I check the daily sale?
- Where can I see the transactions of all participants for my event?
FAQ: Emails
- Tips to help with email deliverability
- Where can I compose an email reminder to the event?
- How to use the Search feature in Email Runs?
- Can I send customized emails to participants?
- Can I send video or document attachments in emails?
- Can I send emails to the participants of my previous event?
FAQ: Ticket Check-in
FAQ: Custom Conference Mobile App
- Get a Custom-Built Conference Mobile App
- What are the features available on the mobile app?
- How to setup the mobile app?
- Is the mobile app free to download?
- Do users need to login to use the mobile app?
- Can I announce information to attendees on the mobile app?
FAQ: Virtual Events and Tikkl Stream
- How to add bookmarks, chapters to a video?
- How to record a session on Zoom in High Resolution?
- What is Tikkl Stream?
- What are the features available on Tikkl Stream live player?
- What is the System Requirements for organizers streaming on Tikkl Stream?
- What are the different video streaming options on Tikkl Stream live player?
FAQ: Promotional Campaigns
- What are promotional campaigns?
- How to run surveys and feedbacks?
- How to create a blogpost for my event?
- How to create a Donation campaign?
- Can I create a Donation page without asking to donate money?
- What is the difference between Basic and Enhanced Campaigns?
FAQ: Your Contacts Database on Tikkl
- How can I import contacts to my Org's contact database?
- Can we add contacts to Tikkl without admin access?
- If I upload contacts to Tikkl Contacts DB, will they be tagged automatically?
- Can I export my contact list from Tikkl?
- How do I invite my contacts to my event from Tikkl?
- How to use the Search feature in the Contacts DB?
FAQ: Tikkl Pricing
- Explanation of Tikkl Fees
- How are Tikkl fees calculated?
- If event is cancelled, will the ticket price be refunded?
- How do Online Payments work?
- What is a Payment Gateway / Merchant Account?
- How are Online Payments processed on Tikkl?