FAQ: Getting Started with Tikkl
- How to get started with an Org Account to Host Events?
- Tikkl Accounts for Event Organizers and Event-Goers
- How to Create an Account on Tikkl?
- What Features Do I Get With My Tikkl Org Account?
- How to Access Your Org Admin Panel on Tikkl
- How to Customize Your Org Microsite on Tikkl
FAQ: Creating Events
- How can I create an in person event?
- How to create a virtual event?
- How to create a Hybrid event?
- How to create a conference, seminar campaign?
- How to create a webinar?
- How to create an event campaign?
FAQ: Ticketing
- How to add a ticket to my event?
- How to add an event for a campaign?
- Can I setup different ticket types like Early Bird Special, VIP, Student?
- What is a Season Pass or Combo Ticket, and how do I create one?
- Can I change the ticket sale end date after the sale ends?
- Why is my ticket type showing 'Not Yet' on the event ticketing page?
FAQ: Managing Event Sales
- Can I show a discount popup when a user is about to leave the page?
- How to block a few seats for my event?
- What does the campaign Dashboard show?
- How to moderate a comment on my event page?
- Can I update the participant's name, email id and postal address?
- Where can I check the daily and weekly status of my event (tickets sold, attendees, emails)?
FAQ: Emails
- How to ensure emails land in the inbox instead of the Promotions tab
- Tips to help with email deliverability
- Where can I compose an email reminder to the event?
- How to use the Search feature in Email Runs?
- Can I send customized emails to participants?
- Can I send emails to the participants of my previous event?
FAQ: Ticket Check-in
FAQ: Custom Conference Mobile App
- Get a Custom-Built Conference Mobile App
- What are the features available on the conference mobile app?
- How to setup the conference mobile app?
- Is the mobile app free to download?
- Do users need to login to use the conference mobile app?
- Can I announce information to attendees on the mobile app?
FAQ: Virtual Events and Tikkl Stream
- Best Practices for RTMP Live Streaming on Tikkl
- How to Set Up Livestream Events with Geo-Fenced India-Only and Global Access?
- How do I monitor chat during a live session?
- How do I add multiple streams for a single event?
- How to add replay for a virtual live event?
- How to add bookmarks, chapters to a video?
FAQ: Promotional Campaigns
- What are promotional campaigns?
- How to run surveys and feedbacks?
- How to create a blogpost for my event?
- How to create a Donation campaign?
- Can I create a Donation page without asking to donate money?
- What is the difference between Basic and Enhanced Campaigns?
FAQ: Your Contacts Database on Tikkl
- How can I import contacts to my Org's contact database?
- Can we add contacts to Tikkl without admin access?
- If I upload contacts to Tikkl Contacts DB, will they be tagged automatically?
- Can I export my contact list from Tikkl?
- How do I invite my contacts to my event from Tikkl?
- How to use the Search feature in the Contacts DB?
FAQ: Tikkl Pricing
- Explanation of Tikkl Fees
- How are Tikkl fees calculated?
- If event is cancelled, will the ticket price be refunded?
- How do Online Payments work?
- What is a Payment Gateway / Merchant Account?
- How are Online Payments processed on Tikkl?