How to customize a receipt email?

The receipt email is automatically sent to participants after they complete checkout and payment. Tikkl provides a default template, but you can personalize it with event-specific instructions, streaming details, or guidelines for attendees.

Examples of content you may want to include:

• Ticket delivery details

• Refund or cancellation policy

• Geo-coded ticket information

• Replay or VOD availability

• How to watch on TV (HDMI or casting)

• Single-device access reminders

• A thank-you note or event-specific message

To customize your receipt email:

• Go to your Org Admin Panel.

• Open the Design Event Campaign page for your event.

• Click the Receipt Email tab.

• Click the Edit button to open the email template.

• Modify the content as needed.

• Save your changes.

Your customized message will be included in every receipt email sent to participants.