Tikkl allows cancellations and refunds. The org admin can manage this from the Manage Event Campaign's Transactions.
The org Admin can cancel the transaction and refund the ticket price for cancellations. There is an option for the organization to charge fees for the cancellation.
Tikkl does not charge any cancellation fee. However, the original processing fees by Tikkl and the credit card company may not be refunded, as the platform was used to create and purchase tickets, and the processing fees incurred shall be used to support and maintain the platform.