We have put together a few topics in the FAQ sections to help you navigate the Tikkl application. If that does not answer your questions, submit a new support request.
If you've tried the support forum but you think you need further help, just submit a support request. We'll check it out and, fingers crossed, we'll have you back on track in no time.
We'll keep you updated via email on the progress of your support request, but you can also check in on it right here.